“A huge thank you for your care and treatment of _____ this morning. We really appreciate how quickly you got us in to be seen and resolved the issue. She was very concerned and scared about the situation and you put her at ease. As I imagined you were professional, courteous, and solved her problem. Fortunately I don’t need to visit your office very often, but this type of interaction is why I choose to continue as a patient in your practice.”
“Thank you, picked up the Efudex today from WalMart Pharmacy at the greatly reduced price. Your getting prior authorization saved us a considerable amount. You and the others are a great team working for Dr. Dan!”
“Thank you, Dr. Frank. I appreciate you responding while out of the office!”
“Thank you so much for following up! Dr. Frank’s treatments have been effective, and I do not believe that an additional appointment will be necessary at this time.”
“Thanks again for pulling strings to get me in for the scan so quickly last night.”
“Thank you for such a thorough review Dan. It is so very helpful to work through these issues with you.”
“My sister got my meds!!!!!! Thank you, you’re an angel!!”
“Thanks for your professional service. Always good to see you and the entire office staff.”
“Thanks again for taking the time to meet with me this morning. I know I can be difficult but I really appreciate all your help and patience. Plus, as I’m sure you know, you have an amazing team.”
“Thanks for all you do for myself and family.”
“Thank you to you and your wonderful staff for all that you do!”
“Thank you each and everyone for treating me when I was feeling lost and at the end of the abyss.”
“I just wanted to thank you for always informing me of these results so quickly. I have not yet received them from S______ and would have been waiting all this time.”
“MedNorthwest is something else to me. I don’t know what I would do without all of you.”
“Thanks again for all that you and your team do for me.”
“Thank you sir. I really like you and the members of your practice. As much as I don’t like dealing with the health issues, I feel absolutely comfortable and safe putting my health in your hands.”
“I appreciate your support preparing for our vacation and the quick turn around on the labs. It is awesome to have a doctor that is so responsive.”
“It’s been an awesome few years, and I hope you guys keep doing great work!”
“I want to thank you for your care, expertise, and friendship. To have you as my physician is truly a very gratifying thing.”
“Really appreciate your candid thoughts and expertise.”
“Thanks again for taking such good care of us!”
“Thank you so much for the quick response. I pulled into my house, opened my emails on my phone, and read the good news. The fast feedback after test results is much appreciated and impressive. I look forward to meeting with you next Thursday.”
“I felt it was important to let you know how effective and professional your staff was in getting my recent MRI delivered to Dr. _____, and to securing me a much earlier May 20th date rather than the June 3rd date that was made available to me through the scheduling department at Dr._____’s office.”
“Thank you so much for your time today. You got me through a bump in the road. I respect and appreciate all of your efforts for everything.”
“Just a quick note of thanks. Today was a great example of why what you do is so important. It’s wonderful to be able to call you, come in, and get to the bottom of a problem so quickly. You are appreciated!”
“Thank you for the years of great care. I have truly valued our relationship and the medical care I received while in the practice.”
“I am glad we communicate so well. You are the perfect doctor for me.”
“I appreciate your work a lot! Great talk today.”
“Each time I see you I know in my core how lucky I am to have such a caring doctor. I appreciate the time you spend with me, your knowledge, your detailed explanations, and I always know you have my best interests at heart.”
“Can’t begin to tell you how delighted I am. You really helped me.”
“Thank you so much Dan! I am feeling better already, that was a good surgery.”
“Thanks for getting me right in. I appreciate you and your staff!”
“Can’t begin to tell you how delighted I am. You really helped me.”
“Your office staff continues to be great, please pass on our kudos to them.”
“Your visit and this report have made my day. Thank you so much for just everything.”
“I’m also grateful for you and your thoughtfulness. _____, after her physical, couldn’t be happier with you and your clinic. You’re the best and we’re thrilled to be a part of your practice.
Thanks Dan.”
“I’m grateful to be your patient, Dan. Thank you for your skill.”
“I wanted to write and thank you for the first-class care that you have provided me over the years. Your ongoing care and referrals to top specialists have made all the difference in my health and livelihood.”
“Thank you so much for the sensitive and patient women that staff your office. They are all lovely people.”
“Thanks for your help today. I can’t tell you how much I appreciate your thoughtfulness.”
“Thank you so much for being a priceless resource for our family this year.”
“You have provided excellent comprehensive care for us over the past 10 years, and we are very grateful.”
“Thank you for your prompt reply as always. I love your great service/advice.”
“Thank you for all of your care during this difficult period. I am definitely doing much better.”
“Thanks again for being a fabulous clinician. It’s a privilege to be a part of your practice. I’m very fortunate.”
“We are grateful to be in your medical practice.”
“I had not planned all these mishaps for this particular visit, and I am very grateful for all of you help and support.”
“Thank you Dr. Frank. Your practice is amazing!!!”
“Thank you so much. I appreciate the care you and your staff display for our well being.”
“I really appreciate you seeing me on such short notice. As a business owner, I must say you have built a wonderful practice doctor.”
“Thank you for your great treatment and the professional service of your staff.”
“Always good to chat with you. Glad you are my doctor.”
“Words cannot describe my gratitude for your help and assistance in facilitating my care. My family and I are forever grateful.”
“Thank you for the quick response. We are really blessed to have your expertise at our finger tips no matter where we are.”
“I’m a real believer in your approach and have benefited greatly from being a patient of yours.”
“Just want to let you know how much we appreciate your caring and prompt attention in diagnosing and attending to my problem with the cyst surgery. Your staff is definitely top rated. Jamie, Melia, and Marina are very skilled, warm, professional and an asset to you your medical practice. My condition is much improved and I am very happy and grateful that you are my primary doctor.”
“Thanks again! You and your team rock!”
“Thank you for your prompt response to my ankle condition. I want you to know I’m truly grateful for it and all the assistance he was given me over the years in many different aspects of my life. I hope you and your staff have a wonderful holiday.”
“Thanks again for solving the coughing mystery. If you ever need a case study…or want press on why concierge medicine is the cure for complex, screwed up cases/patients…I’m happy to help evangelize concierge medicine and the superiority of your personal approach.”
“I enjoyed our discussion today on all fronts. You operate a great concierge medical service.”
“I can’t thank you enough for your wonderful primary care of me and my family over the years.”
“Keep up the good work, I am honored to be a patient of yours.”
“I also just received a phone call from the specialist’s office and they have moved my appointment up to this Friday. Thanks for the call to them – saved two months of waiting.”
“I realize I will never be as lucky again to have access to the kind of care and concern your practice gave me. All I can say is thank you, thank you from the bottom of my heart.”
“Thank you so much Jamie for renewing my Walgreens prescription. Love your office and all who work there.”
“Great chatting with you and your perspective on life in general! Just as a point of reference, the service you provide is well worth the money spent.”
“We’re fortunate to have you in our lives.”
“Please thank the wonderful staff at MedNorthwest, including Dr. Frank, for years of wonderful service.”
“I’ve said this for years, but thanks again for the outstanding care you show, and the friendship along the way.”
“You and your staff are excellent and I thank you for all the kindness and care shown to me.”
“Thanks for being an awesome doc.”
“Thank you so much for letting me know the lab results and for all that you and your staff do to make it so comfortable to visit the doctor!”
“You have done an A plus job for me medically as well as being a good friend.”
“I hardly know how to convey my gratitude for all the wonderful care you and your wonderful staff have provided me in the past several years.”
“Thank you Dr. Frank for your quick response and allowing me to come into your office today so quickly. I appreciate your wonderful office and practice.”
“The decision to choose you as my doctor was the best medical decision I ever made.”
“All your guidance and attention has been very useful and greatly appreciated by all of us.”
“Thank you for everything you have done for our entire family this year. Your wise counsel and wonderful doctoring has been immensely helpful to all of us!”
“Thank you so much to you, Dr. Frank and to your great staff!! You are always so helpful and understanding. We truly appreciate everything you do for us.”
“Thank you for all the great care you’ve provided over the last 11+ years. You guys have been terrific.”
“I would be neglectful if I didn’t also mention how much I appreciate being a patient of yours. Having coming from another concierge practice before coming to you, the difference between the two experiences is like night and day. From the personal attention I get every time I visit from your kind and caring staff and more importantly, the great medical care, the information provided to me and the explanations of such, the timely follow-up that I receive from you. All I can say is how thankful and appreciative that I am to have you as my doctor.”
“I wanted to extend an enormous amount of gratitude to you and your amazing staff for taking care of my father and elevating his standard of care. Between your due diligence and your great recommendations, I do believe we increased his quality of life and made some interesting discoveries about some precise health concerns and his former care.”
“Regarding your newsletter, I would call it “priceless” but for the fact that we pay for it monthly, whether we see you or not, and we wouldn’t have it any other way. Your skill in presenting current studies of high level medical and scientific research with the wit and wisdom of Mark Twain is extraordinary! I appreciate you far more than my ability to express it. Thank you, and all the best for another great year of superb personal medical practice.”
“We cannot thank you enough for your medical expertise. You saved ____’s life, and we will be eternally grateful that you are our doctor.”
“Thanks for being a great doc. They were impressed you started the IV antibiotics yesterday ASAP in your office. Your diagnosis was spot on.”
“You are awesome. Thank you so much, Dr. Frank, for the quick response.”
“Thank you so much for being a priceless resource for our family this year.”
“You have provided excellent, comprehensive care for us over the past ten years and we are very grateful. Our thanks to you and your staff and best wishes for the new year.”
“Thank you so much for the sensitive and patient women that staff your office. They are all lovely people.”
“We would like to thank you for the excellent medical care I received, and also the professionalism and kindness of your office staff. We would be happy to recommend your medical services to our family and friends.”
“Dr.________ was a pleasure to work with. Thank you again for your wonderful referral network.”
“Your new office looks fantastic. As with everything you seem to embark on, the office is a positive departure from the typical healthcare office of the past. Being able to immerse oneself with the stellar staff immediately upon entry sends a very welcoming and inviting message consistent with the reality over the years.”
“Thanks for all the compassion you guys project whenever I visit. You are such a wonderful team!”
“Thanks again for taking the time and finding an answer for me.”
“Thank you many times for saving my life.”
“Thank you always for your kindness. I appreciate it so much when making dreaded trips to the doctor!”
“Thanks so much for the conversations. You always put things in perspective for me. It comforts me. I also appreciate the referrals. So nice to know I’m being guided to an expert.”
“Sometimes I wonder if I don’t intentionally fall down or get sick just so I can look forward to a close encounter with the best team in creation. Your staff definitely take Oscars for the Best Supporting Actors to Seattle’s Finest Doctor. I appreciate you ALL so much.”
“Thank you so much for helping me out last week! You saved the show!”
“Many thanks to you and your fantastic staff. We are truly grateful that you are there with us in sickness and in health.”
“I wanted to thank you both for getting me right in and for getting so much attended to. I’ve said it before, but having you both go to such lengths is a rare experience in today’s world and so appreciated.”
“Thank you and the same to all of you wonderful friends at Dr. Frank’s office. You are special, and I very much appreciate each of you!”
“Like I said, Dan, you ARE the best. I love working with you and feel safe bringing up difficult issues.”
“We would like to thank you and your staff for all for your caring and rapid responses to our many requests for refills!”
“Thank you so much, Dr. Frank, for all the good care you have given me this past year! I couldn’t have gotten well without you. You certainly do know how to pick an office staff.”
“Your caring attitude and bedside manner has made a big difference in my life—literally. Thank you for all that you do.”
“How wonderful it is to have all of the support of such a caring (not to mention – “fun”) group. Thanks for all your efforts and the special “touch” you have provided.”
“Your care, concern and counsel are truly appreciated.”
“Thank you so much for helping me. I can’t tell you how much I appreciate it. You are a great medicine man.”
“We are so grateful to you and your staff for all the years of wonderful care. Our families will never forget what you did for us. You will forever be in our prayers.”
“Just a note to convey my gratitude for the wonderful efforts you made on my behalf last week. You really pulled me back from the brink of a bad situation. I am feeling much improved…each day better. You were all terrific.”
“I wanted to let you know that your recent newsletter really impacted me. Thank you for not only being a great physician but a creative and thought provoking teacher.”
“We are extremely fortunate to be included in your practice. We appreciate your thoughtfulness and attention to our care.”
“Thank you for all the great care you have given my family.”
“Thank you for your professionalism and superb bedside manner.”
“I will now write a letter belatedly saying thank you for the attention and kindness you have shown. You make me feel more secure with the absence of family locally.”
“Thank you for your wonderful care and concern.”
“Thank you for taking such good care of my mom and family. We love you.”
“Dear Doctor Frank, I have often thought of writing you a short note to thank you again for helping me to accept my condition and carry on – it has been wonderful to be reconnecting with the world. I hope you are well and happy. Just wanted to pass on a little more praise & thanks.”
“I want to thank you for referring me to Dr. Gluck. He spent the time to gently show me the results of the CT scan. His manner is so similar to yours. Still, you’re my favorite.”
“My deepest thanks for your exceptional care and kindness.”
“Thank you for the marvelous care you have given to T____. He has told me over the past couple of years how much confidence he has in you, and now I have seen why and how well-deserved his confidence is. I understand he may not yet be out of the woods, but his energy & spirits are on the rise and we feel he has returned to himself, which is a gift. Thank you again. “
“A note to thank you for the personal service and attention you have given my wife and the accommodations you have made for a couple of people that needed help.”
“Dear Dr. Frank, Thank you for the great care I received from you last week when I was so sick. I am finally feeling almost back to normal. I am so thankful I am part of your superior practice!”
“Dr. Frank, As the card states “One life has breathed easier because you have lived.” Thank you so very much for your time and help.”
“Thank you for your kind care.”
“Thank you for watching over us and keeping us in such good health.”
“Your staff has been great. The ease of appointments is a blessing and appreciated too.”
“You take great care of me and I appreciate it.”
“I really appreciate the good and personalized care you provide for us.”
“Thank you so much for taking care of my problem so quickly. God bless you.”
“Thank you so much for all you’ve done for us over the years.”
“Dr. Frank, Thank you so much for helping me. I can’t tell you how much I appreciate it. Thank you again, you are a great medicine man.”
“Dr Frank and Staff, Thank you very much for your care and customer service you showed _____ today. It truly was above and beyond all expectations. You and your staff are super fantastic!”
“Thanks for not only being a great physician but a creative and thought provoking teacher.”
“Thank you! I appreciate all the time you spent getting me back ‘on track.’ ”
“Dear Dr. Frank, I’m going to be moving back to Santa Barbara soon and I want to thank you heartily for your wonderful care and great sense of humor. You are the best!!!”
“Your optimism and advocacy on my behalf does not go unnoticed and I just don’t know what I would do without you. Thank you!!”
“Thanks for a great team effort yesterday. I am truly grateful for the great treatment I always receive there.”
“As I discussed with Dr. Frank, we are moving to New York this week. With that, we need to end our membership with your great practice. Please term us at the end of this month. I can not tell you how much of a pleasure it has been to work with all of you. You bring an experience that is what healthcare should truly be.”
“Thank you so much, Dr. Frank, for all the good care you have given me this past year! I couldn’t have gotten well without you. You certainly do know how to pick an office staff.”
“Dr. Frank, I just read your most recent newsletter and was reminded how thankful I am to have you for my physician. I truly appreciate your practice model which is totally patient-focused and consultative in nature. Having a limited patient roster allows you to spend the time needed to really understand me, my health, and to objectively discuss options. You work hard to present an unbiased and knowledgeable view of research–as shown in your article about big pharma. You are not a ‘pull pusher’ which is consistent with my preference to seek alternatives when prudent–yet recommending medication when necessary. You are client-focused and committed to providing objective advice. I truly value this—and am glad I to count you as my trusted advisor. Thank you!”
“Your caring attitude and bedside manner has made a big difference in my life—literally—Thank you for all that you do.”
“Thank You!! Best doctor’s office ever.”
“I can’t thank you enough for your professional service and love, care and attention that you gave to _____. You extended her life by being helpful and having a connection with someone beyond this world. It’s hard for me to comprehend how you managed to give me the years of extra love and the pleasure of being with her.”
“Dear Dr. Frank, We are so grateful to you and your staff for all the years of wonderful care. Our families will never forget what you did for us and ____. You will forever be in our prayers.”
“Dr. Frank – I can’t thank you enough for your help over the past two years! You were a lifesaver, literally.”